Plan the change We organise the tasks and technical requirements for the agreed implementation.
Install and configure We install and configure the equipment, networks or applications included in the project.
Check everything works We verify the results with you and explain what you need to know to use the solution.
What's included
The planning, installation, configuration and checks set out in the proposal. Equipment, licences, migrations and third-party services are specified according to the project's needs.
Prevent issues We check your equipment and schedule the updates included in your plan.
Resolve problems We help with issues remotely or on site, depending on the situation.
Keep improving We advise you on new needs as your business evolves.
What's included
Your plan specifies the equipment, checks, support terms and ongoing assistance covered. You can also request one-off assistance without a maintenance plan.
Over 30 years of IT experience, combining technical work and management in Germany and Spain.
Since 2004, I have led STI@24, helping businesses and professionals make technology decisions: understanding their needs, assessing alternatives and putting improvements into practice.
You will work directly with me to plan your projects and keep track of your systems. I continue to develop my knowledge of digitalisation and artificial intelligence to help you assess which tools can bring practical value to your business.
Tell us how you work, what needs improving and what your goals are. Together, we review your current technology setup.
02
We define the way forward
We explain the alternatives and agree on priorities, tasks, budget and timescales before starting.
03
We put improvements in place
We carry out the agreed work, check that it functions correctly and guide you in using the solutions implemented.
04
We stay by your side
Through the agreed follow-up, we review emerging needs and help you adapt your technology as your business evolves.
«You do not need to know everything; you only need to know where to find what you need, when you need it.»
Attributed to Albert Einstein (1879–1955)
REMOTE ASSISTANCE
Even at a distance, we're here for you.
We help you resolve issues, review settings and answer questions about your work tools through remote assistance. Contact us to discuss what you need and arrange a session.
Using macOS or another operating system? We will recommend the appropriate tool when arranging your session.
Only authorise a connection when you are in contact with our technician.
04 / BEFORE WE START
Clear answers.
I want to improve my business technology. Where do I start?
Tell us how you work and what you would like to improve. We help identify your needs and define the next step, with an agreed scope and budget.
Can I get advice on a specific decision?
Yes. You can ask for help choosing tools, assessing alternatives or planning an improvement without taking out a maintenance plan.
Do you also implement the solutions?
Yes. We can carry out the agreed installation and configuration work. The proposal will specify the services included and any third-party services the project may need.
What does ongoing IT support include?
Advice, checks and help with issues according to your plan. We agree with you on the equipment and services covered, the frequency and the terms of support.
Do you work with businesses throughout Spain?
Yes. Based in El Puerto de Santa María, we focus on Cádiz and the surrounding area and also support businesses throughout Spain. We combine meetings and remote assistance with on-site work depending on the project, agreeing availability and travel in advance.
How is the price calculated?
It depends on your needs and the complexity and scope of the work. Before we begin, you will receive a proposal with the services included, the price and the terms.
05 / LET'S START WITH YOUR NEEDS
Let's talk about your business.
Tell us how you work, what you would like to improve or which technology decision you need to make. We help you assess your options and define the next step.
You will speak directly with me to discuss your situation and how I can help.
